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Support
Delivering great products and ideas isn't enough - it's only a start...
In a competitive world where you can expect great technologies from many suppliers, what is it that makes the difference? Well, we believe it's the way:
- We listen to our customers and their needs with attention and respect
- We do our very best to understand your business and its marketplace
- We ceaselessly try to add value
- We like you to think of us as an extension of your business because it makes us accessible and we work together to meet your objectives
- We're friendly, flexible and professional people
This is not an extension service, that is what we offer as standard, as part of our ISO 9001:2000 BSI accreditation.
If you ever need more, such as 24x7 support, extra training or consultation then we'll be there too. For larger customers and larger projects, we like to offer an SLA to fully support you and our levels of service are not only exemplary but formalised.
Hosting
Let us take care of all of your hosting needs:
- Specifying your likely requirements
- Understanding your security, backup and DR needs
- Selecting and liaising with suitably selected ISPs, we work extensively with rackSpace and Attenda generally
- Ensuring levels of service and performance
When we build sites and solutions, we normally specify and manage the hosting requirements under an agreed SLA.
Find out more by calling us on +44(0) 1908 223422.
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Expertise
Technology agnostic developers covering all major technologies:
- .Net 2/3
- Java
- Perl
- PHP
- Javascript
- Ajax
- ActionScript
Designers fully conversant with:
- Usability and accessibility standards
- Human-Computer interface design
- W3C Standards
- Flash
- Compliant HTML
- CSS/XSLT
- Ajax
Management staff trained in advanced project management and account management discilpines
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