e-Commerce
If you aren't already selling your products and services online then, assuming that this is a possibility, you should seriously consider the benefits:
- seamless integration with SOP, stock control and your data warehouse
- significantly reduced cost of sales than phone and shop-based services
- direct sales generally return a higher profit margin
- sales and customers are fully track-able
- repeat orders and order history make the process easier for your customers
- offering advice alongside the sale online
- systems can be tightly integrated with your site and your digital marketing campaigns
We've developed many e-commerce solutions for our customers over the years and whilst they invariably include some level of customisation, our AI web engines can get 90% of the way to providing your online, content-managed store or facility incredibly quickly and cost-effectively.
When these solutions are tied into extranet solutions, say for distributors they can be used to deliver effective methods to offer spare parts and consumables as well.
